In today’s digital age, Guthrie’s Information Services team helps keep us wired and connected, as well as making sure our data stays safe and secure. Please join Guthrie in celebrating this incredibly important “support” team during National Health IT Week, which runs from September 26-Sept. 30. Without their support, we would not be able to deliver our services across the region.
As we prepare to launch the new Epic modules that will be implemented as part of the Patient Access Revenue Cycle (PARC) project, Super Users from across the organization gathered this week at Super User Kick Off sessions. Users learned more about the important role they will take as the implementation continues. Also, if you are a Super User, please click here to order your vest by Sept. 30. Please contact the information services help desk at 570-887-7380 if the link does not work.
Guthrie is working with ERS Utility Solutions to verify our land-line telephone services. As part of their audit, they will be test-dialing some of our phone lines to confirm if and how those lines are used. If you answer one of their calls (they will tell you they are with ERS), please answer any questions they have about where the phone line is located and how it is used. If you receive such a call and have any questions about it, please call the IT help desk at 570-887-5380.
On Saturday, Sept. 24, at 1 a.m. (early morning) to 2 a.m. there will be an hour-long outage for an urgent update. During this outage, the Read-only Epic system will be available. Downtime servers will also be available, if deemed necessary by your department. Note also that there is a client piece to this effort. Please leave your machines turned on but logged off at the end of your day until after this event.
As part of our continued commitment to value based contracting, the Purchasing department will be conducting a product fair for orthopaedic soft goods in the School of Nursing Boardroom on Monday, Sept. 19 from 8 a.m. - 4 p.m. Medical device suppliers DJO Global and DeRoyal will both have representatives on hand to answer questions with their products. The products offered for evaluation include knee, neck and wrist braces, collars, immobilizers, and slings. Any Guthrie employees that use these products with patients are encouraged to come over and evaluate them.
On Saturday September 10th, there will be an hour outage of Epic for normal maintenance. It will take place between 1 - 2 a.m.
During this outage, the Read-only Epic system will be available. Downtime servers will also be available, if deemed necessary by your department. Please leave your machines turned on but logged off at the end of your day until after this event.
If you have any questions or concerns, please contact Joseph Tokash at 570-887-5916, and as always, we appreciate your cooperation and apologize for the inconvenience.
Compliance 360 is the system that Guthrie uses to store policies from across the organization. A recent upgrade to the system in August has enhanced the search feature to help employees easily find Guthrie policies. Check out this video explaining the changes to Compliance 360. Click here to view it behind the Guthrie firewall. Click here to view it on YouTube.
The Guthrie Purchasing department is pleased to announce that Guthrie will partner with Staples Business Advantage, the business-to-business division of Staples, Inc. as our official office products supplier. This relationship provides an opportunity for dedicated customer service, fast and easy online ordering through staplesadvantage.com, hassle-free returns and an employee purchase program. Staples is committed to “making it easy” for us to buy a wide range of office products, including office supplies and business services.
Have you ever wished you could have a health care professional take a quick look at something right away, right where you are? Guthrie's new telehealth service, Guthrie Now, offers the convenience of a visit without the need for transportation, childcare, or waiting rooms. Imagine your child gets that dreaded first bee sting. Want to have someone take a look to be sure it's just normal irritation and not something more serious?
When you download the app or sign up online for Guthrie's new telehealth service, Guthrie Now, you will be prepared for the unexpected. Here is one story from a Guthrie employee who used the service, Shawn Karney, Senior Director of Practice Administration.