Innovation and Technology

Friday, March 31, 2017

Becker’s Hospital Review again named Bert Robles, Guthrie Executive Vice President and CIO, to the 113 Hospital & Health System CIOs to Know list for 2017. Inclusion on this list puts Bert among the top executives leading their organizations through health care's technology revolution.

Friday, March 24, 2017

As we are continuing to support any issue related to the PARC implementation, the third party call center will close March 25 at 7 a.m.  The 7199 dedicated number should no longer be used.  If you have an issue that needs resolution, please call the Information Services Help Desk at 570-887-5380.  We have made some adjustments to the service desk including extension of coverage.  For the time being, for any Epic related issues users should select option 2, but a new option 3 will be added in the coming weeks to help direct your call to the right support. 

Friday, March 31, 2017

When the PARC project launched in February, a number of primary care offices implemented online scheduling through eGuthrie. With the success of that soft launch, the feature is ready to expand on April 3.  Beginning on that date, new and existing patients over age 18 will be able to schedule appointments with any primary care provider online using their eGuthrie accounts.

Friday, March 17, 2017

The PARC Command Center continues to be open 24/7 for any troubleshooting needs following the launch of the Patient Access Revenue Cycle modules in Epic. You may reach the Command Center at 570-887-7199. If you have submitted a ticket and need to follow up, please have your ticket number when you contact the Command Center.

Friday, March 10, 2017

The PARC Command Center continues to be open 24/7 for any troubleshooting needs following the launch of the Patient Access Revenue Cycle modules in Epic. You may reach the Command Center at 570-887-7199. If you have submitted a ticket and need to follow up, please have your ticket number when you contact the Command Center. 

Friday, March 10, 2017

The former PARC page on the website has been converted to an Epic intranet page. You may continue to access all of the PARC materials on the site, but it will continue to be updated with additional information for all of the Epic modules moving forward. You may find the new page under “Departments” by clicking on “Epic” or check it out by clicking here.

Friday, March 10, 2017

The PARC project has touched hundreds of people across Guthrie. From planning, to building, testing, training, launching, and now supporting the go-live, the dedication and commitment of everyone involved has been phenomenal. Check out this video for an inside look at the training and go-live portions of the PARC project

Friday, March 3, 2017

The PARC Command Center continues to be open 24/7 for any troubleshooting needs following the launch of the Patient Access Revenue Cycle modules in Epic last weekend. You may reach the Command Center at 570-887-7199. If you have submitted a ticket and need to follow up, please have your ticket number when you contact the Command Center. The PARC Command Center is publishing a regular newsletter to highlight top issues that the team is working on.

Friday, February 24, 2017

The PARC Command Center continues to be open 24/7 for any troubleshooting needs following the launch of the Patient Access Revenue Cycle modules in Epic last weekend. You may reach the Command Center at 570-887-7199. If you have submitted a ticket and need to follow up, please have your ticket number when you contact the Command Center. The PARC Command Center is publishing a regular newsletter to highlight top issues that the team is working on.

Friday, February 17, 2017

The PARC Command Center continues to be open 24/7 for any troubleshooting needs following the launch of the Patient Access Revenue Cycle modules in Epic last weekend. You may reach the command center at 570-887-7199. If you have submitted a ticket and need to follow up, please have your ticket number when you contact the Command Center. The PARC Command Center is publishing a regular newsletter to highlight top issues that the team is working on.

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