Guthrie sets system wide quality goals each year to focus efforts to improve specific quality outcomes. In 2016 one of those goals aimed at a 5% improvement in blood pressure control across the Guthrie system. To achieve this goal, an integrated team from across the Guthrie Clinic came together to implement a program aimed at achieving this. This team included leadership in primary care, cardiology, nephrology, physicians, advanced practice providers, nurses, practice managers, pharmacy, information technology and the quality team.
Employees participating in the Service Excellence Academy spend two fun-filled, information-packed days learning about the critical role they play in improving the patient experience. The Academy includes an overview of Guthrie's mission, vision, and values, as well as the goals around our pillars of People, Service, Quality, Finance and Growth. Through an interactive learning session, participants learn about a wide range of techniques to help improve the patient experience and focus on our values, from ways to projecting a professional image.
The process of finalizing the data in order to credit age based contributions into employee Fidelity retirement accounts is now complete. These contributions will be added into eligible employee Fidelity retirement accounts on Wednesday, May 3.
On May 1, Guthrie will begin the migration of all Lotus Notes email accounts to Microsoft Outlook. This migration will take place throughout the month and will take place behind the scenes – most users will not see a noticeable impact on their Lotus Notes inbox during this time.
Please note, as per policy, that employees with a Paid Time Off (PTO) balance above the maximum allowed carryover as of the end of the last full pay period of the fiscal year (June 17, 2017) will have their PTO adjusted down to the maximum.
Guthrie will host Take Our Sons and Daughters to Work Day on Thursday, April 27 on the Sayre campus. Children of employees in grades 7-12 from all Guthrie locations may attend. The program will run from 8 a.m. to 3:45 p.m. Please send completed forms to the Human Resources Department in the Foundation Building on the Sayre Campus by Monday, April 17. Please contact Human Resources at 570-887-4401 with any questions.
Care Compass Network will be offering Mental Health First Aid Training by MHAST on Thursday, June 8, from 8:30 a.m. to 5 p.m. at their location 33 Lewis Road, Binghamton. This evidence based one day training is open to all Participating Provider Systems and participants will receive certification valid for three years. Care Compass Network is a network of over 180 organizations across a nine county region in the state New York.