This Week: Friday, July 3, 2020

Week of July 3, 2020

CEO Video

In the first CEO Video of FY21, Dr. Joseph Scopelliti checks in with some of our leaders whose areas were challenged by COVID-19 to see what changes have been made and what lessons were learned. 

If you are unable to view the video click here.

Guthrie Travel Guidelines Updated

As COVID-19 cases continue to sharply increase across much of the country, Guthrie has modified employee travel guidelines to align with the NYS COVID-19 Travel Advisory.

As of July 1, the following states, in which 10% of the total population has tested positive for COVID-19 or the transmission rate is above 10 per 100,000 people on a rolling seven-day average, meet the criteria for quarantine: 

  • Alabama
  • Arkansas
  • Arizona
  • California
  • Florida
  • Georgia
  • Iowa
  • Idaho
  • Louisiana
  • Mississippi
  • Nevada
  • North Carolina
  • South Carolina
  • Tennessee
  • Texas
  • Utah

What does this mean for employees? 

  • All staff who plan to travel to a restricted state must notify their manager in advance of travel.

For the list of those states, which is updated regularly, please visit:

  • Prior to travel to a restricted state, employees who must be physically at work and are determined to be essential by their manager should call the Employee Health Office to schedule the required COVID-19 test to be performed prior to returning to work.
  • Once tested, an employee with no symptoms may report to their work station with masking. EHO will contact the employee the same day with test results. CDC permits essential workers to work while masked if asymptomatic. Employees who receive a positive test must quarantine at home.
  • Employees who are able to telecommute will be expected to work remotely and quarantine for 14 days upon return from vacation to a restricted state.
  • Staff who plan to travel will be expected to monitor the list of states on the COVID-19 Travel Advisory:
  • Guthrie Human Resources will be sending information to all employees on Thursday, July 2.

New and Improved: Welcome to

Our new website goes live on Wednesday, July 8. We’re providing you a with a “sneak peek” of the new and improved site. Optimized for mobile, tablet and desktop, there are some features you’re going to love!


No matter what device you’re using, the Guthrie homepage is easy to navigate and the actions you need most are front and center.

Find services, news, features and helpful information on the Guthrie landing page.

Check out the Homepage by clicking here.

Provider Directory

Infinitely more robust, the new search function for providers is a feature you’ll love. There are many ways to filter searches, making them quicker and more accurate.

Start a search, then refine it by specialty, clinical interest, location, medical group, provider type and accepting new patients.

Explore Find a Provider by clicking here.

Services & Treatments

Guthrie offers such a wide array of services and treatements and we’re anxious to let everyone know. We approached the new website as a patient would - and organized services and treatments the way patients might be searching for them.

Search Services and Treatments by clicking here.

We’re excited about the improvements to our website and know that you’ll appreciate the enhancements as well. As you navigate the site, you may be asked to take a short survey. Gather your thoughts and help us make this a tool that will showcase all that Guthrie has to offer.


Employee Assistance Program Partner Change

Guthrie now offers EAP benefits through a new partner - SupportLinc, administered by CuraLinc Healthcare.

SupportLinc has replaced the NexGen services previously offered by eni and offers the core benefits employees have come to know and expect from Guthrie EAP.

Additionally, you will experience increased value through high-touch service management, including:

  • eConnect® MOBILE APP for live support or to request a callback from a SupportLinc licensed counselor
  • Textcoach™ to exchange text messages, voice notes and resources with a licensed counselor on mobile and desktop app
  • ANIMO, a personalized digital resource that strengthens mental health and overall wellbeing through a dynamic series of self-directed modules

Please click here to view the new EAP video message from Dawn Clover, Manager, EAP, to learn more about the new SupportLinc features as well as changes to Dawn’s role.

If you have questions, please contact Guthrie EAP at 570-887-5398.

Team-based Nursing Pilot

Guthrie will be piloting a team-based nursing care model on select units at Guthrie Robert Packer Hospital and Guthrie Corning Hospital. This model will pilot using teams of one RN, one LPN, and one Care Partner or two RN’s, depending on the unit, working together to care for a group of patients. This model utilizes the diversity of skills, education and qualification level of the entire staff, with the goal of providing exceptional care and continuity for patients that allows them to know their team. 

Guthrie has been creative in building a team of competent caregivers to provide the best experience for patients. Research shows that team nursing can improve quality, patient safety and nurses feeling supported.

Guthrie Robert Packer Hospital Pillars of Excellence

The July Guthrie Robert Packer Hospital Pillars of Excellence Award was presented to Dawn Jayne, Supervisor, Courtesy Services.

Dawn was nominated by a colleague, who said: “Dawn is on the very front line and the very first person a patient/customer would see and ask for help from. She has a wonderful warm personality and always goes above and beyond to be of assistance to take care of any need a person may have. She is a role model to all her staff and will step in and do whatever is required of her to help her team. I am proud to work with her and have her on my team.” Dawn received an engraved award, flowers and a parking spot for the month of July.

The Guthrie Robert Packer Hospital Pillars of Excellence Award is presented monthly to an employee who demonstrates consistent, positive behaviors and meets eligibility criteria. The RPH Employee Recognition Committee reviews nominations and selects one honoree each month. Nomination forms and award criteria are available on the Guthrie intranet or from department managers.

Congratulations to all those who were nominated this month: Nancy Gittins, Operating Room; Shannon Raatz, MRI; Wendy Card, Occupational Therapy; Kylie Ahern, Physical Therapy.

Corporate Annual Training Modules begin July 1

The annual training modules have been assigned to you via Guthrie LEARN. They are due to be complete no later than October 31, 2020. This year the annual training modules are 15 minutes less in length and yet remain compliant with all regulatory requirements. In an effort for managers to be prepared for the annual training, we’ve provided a document that provides a simple step-by-step approach on how to review direct reports, change reporting relationships in Peoplesoft, and leverage team monitor in Guthrie LEARN to view status of completions.

Please make every effort to complete the modules within the time frame designated in order to keep Guthrie compliant with regulatory requirements and avoid potential findings/penalties by regulatory entities.

Guthrie Southport Expands Office Hours

Beginning Monday, July 6, Guthrie’s Southport office, located at 1336 Cedar Street in Elmira, N.Y., will have the following expanded hours:  

  • Office hours: 7 a.m. to 6 p.m., Monday through Friday 
  • Lab hours: 7 a.m. to 4 p.m., Monday through Friday 
  • The office will remain closed on Saturday and Sunday.

To make an appointment, call 607-734-3929.


New Epic Application: Beacon

The new Epic application, Beacon, will go live on July 21, 2020. Beacon will provide access to placing infusion orders electronically in Epic for any infusions performed at Guthrie Robert Packer Hospital, Guthrie Corning Hospital, Guthrie Towanda Memorial Hospital, and Guthrie Wellsboro Clinic Infusion Center. Guthrie Cortland Medical Center will go live with Beacon on Oct. 3, 2020.

At go-live:

  • All infusion paper orders will now be placed within Epic under the Treatment tab through an office visit, telephone or orders-only encounter.
  • Outpatient infusion orders for patients being discharged can be placed in the Discharge navigator.
  • Infusions performed in the office and blood transfusions will remain on the current process.

Access Beacon tip sheets on the Epic Intranet page or by clicking here.

Guthrie Medical Group and Walk-In Care Holiday Closure Schedule

The Guthrie Medical Group in Sayre and all regional offices throughout the Twin Tiers will be closed on Friday, July 3, 2020 in observance of the Fourth of July/Independence Day holiday.

Walk-In Care services at all Guthrie locations the Guthrie Clinic Pharmacy will be open regular hours on Friday, July 3 but will be closed on Saturday, July 4. For a complete listing of Guthrie’s Walk-In Care hours and locations, visit

Guthrie Robert Packer Hospital, Guthrie Cortland Medical Center, Guthrie Corning Hospital, Guthrie Troy Community Hospital and Guthrie Towanda Memorial Hospital will be in full operation on these days, including the 24-hour emergency departments.

This Week on Workplace

Guthrie Cortland Medical Center congratulated Judi Hayes on her retirement.

Work in the Sayre House of Hope's garden progresses into the summer months.

McGraw Central School District thanked Guthrie for helping to sponsor their graduation ceremony.

Guthrie Robert Packer Hospital Food and Nutrition shared an item from their new patient menu: Tuna salad in a pita pocket dressed with lettuce and tomato.

Click here to visit Workplace where you can see and post stories like these and much more.

Events Across the Guthrie System

In light of the circumstances surrounding the COVID-19 outbreak, many events have been canceled or will be rescheduled for a later date. Click here for an updated list of postponed and canceled events.