This Week: Friday, April 3, 2020

Week of April 3, 2020

April CEO Video

In the April CEO Video, Dr. Joseph Scopelliti and entity leaders take a few moments during these challenging times to thank staff for their dedication to our patients, each other and the communities we serve.

Stay Updated: COVID-19 Information and Resources

Guthrie continues to provide a daily briefing each morning around 10 a.m. sent through Outlook email from Corporate_Communications@guthrie.org to update employees on the latest information related to COVID-19. This situation is changing rapidly, and the information shared may change from day to day, so we encourage employees to read this every day.

As a reminder, in addition to the Daily COVID-19 Briefing, we are also sharing COVID-19 updates using the following tools:

 

 

A Message from Guthrie Information Security

As the COVID-19 crisis continues to evolve, so does the cyber threat to our patient data, proprietary knowledge, and personal information. We have had some specific attacks on Guthrie employees in the last few weeks that we want to make you aware of.

  • Hackers have sent messages, targeted at Guthrie physicians and nurses, where they have pretended to be members of the IT Support Staff. Remember, our IT staff will NEVER ask you to send your UserID or Password in an email reply.
  • Hackers have sent messages to Guthrie employees, pretending to be staff members, asking employees to update their PeopleSoft account password. Remember, it is always best practice to access PeopleSoft and other Guthrie systems by following a link on our official websites or by using one of your browser bookmarks. As a general rule, DO NOT click on links in emails.
  • Hackers have used compromised credentials to change three Guthrie employee's bank deposit information. The Information Security Team detected the abnormal activities quickly and were able to work with Finance and HR to ensure that no one lost any money from their paychecks.

To keep Guthrie’s data, HIPAA, and personal information safe, follow these steps:

  • Report any suspicious looking email to the Information Security Team by clicking the "Report Phishing" button in Outlook. If you report a bad email, once it gets verified it will be removed from all other Guthrie mailboxes.
  • Remember that email coming from "outside" of Guthrie will always have a yellow banner. Be extra skeptical of messages with the yellow banner at the top.
  • Email from other Guthrie employees should never have the yellow banner. If it does, the sender is impersonating someone from Guthrie.
  • Avoid clicking hyperlinks in email messages. If you are suspicious at all, DO NOT CLICK. Call the organization (from a known, good phone number) and confirm that they sent you the message.
  • Never include your username or password in an email reply. Also, never enter your username or password in a web page that opens when you click a link in an email.
  • COVID-19 has no known cure, so please do not purchase any products claiming to prevent or cure the virus. Avoid paying high costs for products just because of scarcity. Price gouging is occurring all over our country. 

If you find yourself in a situation where you are unsure of what to do, please contact the IT Help Desk at 570-887-5380 and ask for the Information Security Team or email iso@guthrie.org. If you suspect that your account has been compromised, please contact the IS team right away. Swift action will prevent significant damage to the organization.

Guthrie Gallop Canceled

Due to the uncertainty surrounding the COVID-19 crisis and after careful consideration, the event planning committee regrettably announces the cancellation of the upcoming 2020 Guthrie Gallop, scheduled for Saturday, May 9. Communication has been sent to all registered runners.

We want to thank everyone involved in planning this event for their tireless efforts and for the continued community support. Be on the lookout for upcoming communication regarding the 2021 Guthrie Gallop. For any questions, please reach out to resource_development@guthrie.org.

Early bird registration is currently open for the 2020 Guthrie Sayre Turkey Trot that takes place on Thanksgiving Day. Register online at www.sayreturketytrot.com. For more information or to volunteer, please email sayreturkeytrot@guthrie.org.

Telemedicine Visits from Home

The federal government has loosened many restrictions around telemedicine in response to the COVID-19 pandemic, and Guthrie has responded by rolling out eGuthrie video visits with more than 350 providers in over 50 specialties. Using eGuthrie, patients can see their provider from the comfort of home.

Telemedicine visits are covered by Medicare, Medicaid and most commercial insurance plans. Guthrie will not be collecting copays at the time of the visit.

Depending on the specialty, providers are able see patients for a variety of visits, including:

  • Routine follow-ups
  • Surgical follow-ups
  • Sick visits

To schedule a telemedicine visit, please call 866-488-4743.

2020 Guthrie Employee Engagement Survey Closes April 4

The 2020 Guthrie Employee Engagement Survey will close on Saturday, April 4. There is still time to have your voice heard.

Survey link search tip: In the search box at the top of your Outlook, type in "noreply" (all one word), do not hit enter. The email address the survey came from is noreply@pressganey.surveys.com. When you see this email, open it for a link to the survey.

At the end of the survey, print off and complete the form to be entered into raffle prize drawings. Don’t forget that any team that reaches or exceeds the 90% participation goal will be given vouchers for frozen novelties for one of the four hospital cafeterias. Any outlying locations will have treats delivered.

We are pleased to announce that over 60% of employees have completed the Employee Engagement Survey. Thank you to everyone who has voiced their opinions through the 2020 survey, your feedback will continue our efforts to make Guthrie a great place for employees to work, providers to practice, and patients to receive care.

Blood Drive in Sayre

The American Red Cross has an ongoing critical need for blood product donations as uncertainties remain during this pandemic. Healthy individuals can still donate in areas that have issued shelter in place declarations.

Guthrie will host a blood drive in conjunction with the American Red Cross at the St. John Lutheran Church at 207 S. Hopkins Street in Sayre on Monday, April 6 from 12–5 p.m. and Tuesday, April 7 from 8 a.m. to 1 p.m.

Have a heart and schedule your donation appointment online at www.redcrossblood.org or by calling the Guthrie Volunteer Services Department at 570-887-4242.

Guthrie Emergency Response Fund

Guthrie has set up an Emergency Response Fund for those interested in providing immediate resources to be deployed for COVID-19 response and future emergencies.

The COVID-19 situation changes daily, and the needs of our care teams change with it. A gift to the Guthrie Emergency Response Fund provides immediate support to the people who are on the front lines, caring for patients.

As the national shortage of personal protective equipment continues to escalate, Guthrie is preparing for its own potential shortage of N95 masks, face shields, gloves, digital thermometers, etc. Individuals and businesses interested in donating any of these items, can do so by clicking here.

Community members and businesses can make monetary donations online at Guthrie.org/helpCOVID19.

For questions, call 570-887-4420 or email resource.development@guthrie.org

Direct Deposit Instructions

Due to the COVID-19 pandemic, Payroll is strongly recommending that anyone who does not currently have direct deposit of their paycheck sign up for it immediately. This will remove the risk of not receiving your pay in a timely manner in the event of a delay in availability or delivery of the paper paychecks. 

You can set up your direct deposit information by following the steps below. If you need assistance in setting up your direct deposit, please call 570-887-4263 and leave a detailed call back message.

  1. Go to the Guthrie Intranet, or guthriehealth.net.
  2. Click on the Employee Self Service link on the left side of the screen.
  3. Click on Employee Login to PeopleSoft Self Service.
  4. Enter your User ID and Password. This is your single sign-on information.
  5. On the next page, click on the Direct Deposit information shown below.
  6. Enter your bank information and save the page.

Guthrie Leaders - We want to "Develop U"

Beginning in April, graduates of the Guthrie Leadership Essentials (GLE) program will receive a learning plan called "Develop U". For these graduates, the learning plan will appear in their “My Training to Complete” area in Guthrie Learn each quarter.

This training is optional and will consist of no more than three pertinent online courses, along with an accompanying email of insightful articles, links, and other resources that when used, will continually build upon our leadership bench strength. There has never been a better time for leaders to focus on sharpening and growing their leadership skills.

To enroll in a future GLE program, email Janice Bennett in Training & Development at Janice.Bennett@guthrie.org.

Join the Guthrie Move Challenges

The Young Professionals Network is challenging you to get fit and compete with Guthrie teammates as part of YPN’s initiative to help employees improve their health and wellness. Two Guthrie Move Challenges will run from April 6 to May 8.

The first challenge is for Apple Watch users. To participate, download the "Challenges" app and, once downloaded, search for "utqb" to find the Guthrie Move Challenge. For these users, the app tracks and records your movement and ranks where you stand against other competitors. Apple Watch users are automatically registered when they join on the app and their steps will automatically be entered into the app from their device.

The second challenge is for non-Apple Watch users. For this challenge, a team of four is required. Team leaders will record the number of minutes of activity for their team and compete with other teams from the organization.  The goal by the end of the month is for each team to log at least 2,500 minutes of exercise. This challenge requires registration, which is open now through Sunday, April 5. Once you are registered, you will receive an email with the rules and guidelines on how to record your activity and compete. Friends and family are encouraged to join. Click here to register.

Community Recognizes Guthrie Staff with Appreciation Parade

More than 60 vehicles paraded around the Guthrie Sayre Campus at shift change Wednesday evening to show their appreciation for the staff at Guthrie Robert Packer Hospital as it continues to help fight the spread of COVID-19.

Community members were seen honking, waving, and displaying signs as they circled the campus in their vehicles. Employees took to social media to express their gratitude for the gesture and thanked the community for its support.

Hot Jobs This Week

Job #117929 - Supervisor, Evening/Night Lab – Clinical Laboratory – Full Time

Job #117340 – Supervisor, Assistant Clinical Nurse Manager – 7 Main – Full Time

To see these and other available jobs, click here to visit the careers page. If you know someone looking to join a great health care team, please pass along the job posting.

This Week on Workplace

OIP in Corning showed appreciation to those working in health care.

Guthrie Cortland Medical Center was gifted with thank you cards made by children from a local church.

Corning Centerway Pediatrics is helping parents with a social distancing activity.

Flowers by Donna in Towanda donated flowers to the residents of the Guthrie Towanda Memorial Hospital Personal Care Home.

Click here to visit Workplace where you can see and post stories like these and much more.

Events Across the Guthrie System

In light of the circumstances surrounding the COVID-19 outbreak, many events have been canceled or will be rescheduled for a later date. Click here for an updated list of postponed and cancelled events.